Your Questions Answered
Booking Your Stay
How do I make a booking?
You can book directly through our website, or via select travel platforms. For the best rates, we always recommend booking direct. Simply input your dates and choose from the available properties. Payment is required in full at checkout to secure your stay.
What's your cancellation policy?
Bookings on our website are non-refundable. However, you can change your dates up to seven days before your arrival date. For more information, view our bookings policy here.
Can I extend my stay?
Of course! As long as the dates are available, we’d be happy to extend your stay.
You can check availability using the search tool on this website, and book extra dates. If you do choose to extend your current stay, please contact us to ensure the housekeeping team are aware of the amended check-out date, and so you’re not charged the cleaning fee again.
Can I stay for one night?
Unfortunately not, stays at 30 Chipping Norton are for two or more nights only.
Your Arrival & Departure
What time is check-in and check-out?
Check-in is from 4:00pm and check-out is by 10:00am. Early check-in may be available on request; although we won’t be able to confirm this until the day of check-in.
How do I access the property?
Upon placing your booking, you’ll receive a booking confirmation email. 24-48 hours after this, you’ll receive a further email with check-in instructions and all the information you need for a smooth arrival.
Make sure to check your junk folders in case the emails have ended up in there.
Is there parking on-site?
Yes, each property has one unallocated space in our secure carpark. The carpark has a barrier to access, which you’ll be provided a code for in your check-in instructions.
We also have three EV chargers available for your use, powered by Pod. These are unreserved but as guests come and go, they quickly become available if they are not already!
Please be mindful of other guests and only use one parking space per property. Unfortunately, additional cars will not be accommodated. There are long stay carparks very nearby: Albion Street (2 minute walk) and New Street (5 minute walk).
Do the properties have accessible entry or stairs?
1 Harpers Yard has no stairs to access and no internal stairs either – this property is most suitable for those with restricted mobility.
2 & 3 Harpers Yard have no stairs to access but have internal stairs to the bedrooms.
4-8 Harpers Yard have outdoor steps from the carpark to access, and internal stairs to the bedrooms. Sofa beds are located in the living rooms on the ground floor.
1-5, 30 High Street Holiday Apartments have outdoor steps from the carpark to access, and an internal flight of stairs to reach each apartment. Apartment 1-3 are located on the first floor (1 flight of stairs up). Apartment 4 & 5 are located on the second floor (2 flights of stairs up).
During Your Stay
Are pets allowed?
Yes, some of our properties are pet-friendly. One or two well behaved dogs are welcome at Harpers Yard Holiday Homes. Please bring your own blankets, beds, and dog towels etc. We’d appreciate if dogs are kept downstairs and off of furniture. Thank you!
Our High Street Holiday Apartments are not pet-friendly. Please do not bring pets with you. These properties are not suitable or safe for animals.
Do you provide toiletries and hair dryers?
Yes, you’ll find hand and body wash from Fine Scottish Soaps in every bathroom and a hair dryer in each property.
Do you offer cleaning during our stay?
Your apartment will be prepared and sparkling clean by our professional team for your arrival.
We don’t arrange any mid-stay cleans. However, if you have a longer stay you are welcome to arrange cleans or linen changes directly with our cleaners. Please ask if you would like their contact details or rates, to arrange this.
I'm booking multiple properties, which are closest to each other?
All of our properties are located in one convenient location, together.
1-3 Harpers Yard are located in one building, to the left of the carpark.
4 Harpers Yard is detached and straight ahead of the carpark. It’s opposite 5 & 6 Harpers Yard which are together in one building and share an entrance.
Next, 7 & 8 Harpers Yard are next to 5 & 6 Harpers Yard.
Apartments 1 – 5 in 30 High Street are furthest from the carpark (25 yards, still very close!), and are located together in one building.
Do you have a travel cot?
Yes, we have a travel cot with mattress (please note, sheets and bedding are not provided). This is available on request, please let us know before your stay if you would like this.
Exploring the Area
How far are you from a train station?
Our closest train station is in Kingham, a 10 minute drive away. Or, Moreton-in-Marsh train station is a 15 minute drive away.
Both stations offer direct trains to London and Oxford.
Are there shops and restaurants nearby?
Yes! The we’re just off the High Street, with a great selection of pubs, cafés, and independent shops right on your doorstep. See our recommendations here.
What are some must-see places to visit?
You’re perfectly placed to explore the Cotswolds – Stow-on-the-Wold, Moreton-in-Marsh, and Bourton-on-the-Water are all within a short drive.
A few of our favourites nearby include Daylesford Farmshop and the village of Kingham. Stop for a drink or cosy lunch at the Kingham Plough, if you do head there. For shopping, we love Broadway and Stow-on-the-Wold.
And only a short walk from 30 Chipping Norton, dinner at La Vecchia Cantina is delicious. Make sure to book, as they are popular!
Got unanswered questions? Visit our Get in Touch page to submit your query.
